- Monday to Fri 8.30am to 4.30pm Sat 8.30am to 12.30pm
General questions
We strive to provide you with a detailed estimate within 24 hours of evaluating your vehicle. Our goal is to ensure you have a clear understanding of the required services and costs as quickly as possible.
Yes, West Autotech is fully insured. We prioritize the safety and security of your vehicle while it is in our care, giving you peace of mind.
Absolutely. Once we have evaluated your vehicle and determined the necessary repairs or services, we will provide you with a clear and accurate time frame for the completion of the job.
Payment questions
At West Autotech, we accept various payment methods including credit/debit cards, bank transfers, and online payment gateways like PayPal. For more specific payment options, please check our website or contact our customer service.
Yes, we offer installment plans for certain services. The availability of installment payments depends on the service and the amount. Please contact our customer service team to discuss your options and see if you qualify for an installment plan.
Absolutely. At West Autotech, we prioritize the security of your payment information. We use industry-standard encryption and secure payment gateways to protect your data. Our payment processing systems comply with the highest security standards to ensure your information remains confidential.
If you experience any issues with your payment, please contact our customer service team as soon as possible. Provide details about the problem, and we will assist you in resolving it. You can reach us via phone, email, or through the contact form on our website.
Additional questions
West Autotech services a wide range of vehicles, including sedans, SUVs, trucks, and hybrids. Our experienced technicians are skilled in handling various makes and models, ensuring your vehicle receives top-quality care.
Yes, West Autotech provides warranties on both parts and labor for most of our services. The specifics of the warranty depend on the type of service performed. Please ask our service advisors for details on the warranty coverage applicable to your vehicle.
Absolutely! You can schedule an appointment through our website using our convenient online booking system. Simply select the service you need, choose a date and time that works for you, and confirm your appointment.
If you experience a recurring issue with your vehicle after service, please contact us immediately. We’ll review the problem and address it promptly. Your satisfaction and the proper functioning of your vehicle are our top priorities.