Introduction
Welcome to West AutoTech. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information when you use our services, including our website and any other interactions with us.
Information We Collect
Personal Information
We may collect the following personal information:
- Contact Information: Name, email address, phone number, and mailing address.
- Vehicle Information: Make, model, year, and vehicle identification number (VIN).
- Service Information: Details about the services you request or have received from us.
- Payment Information: Billing address and payment method details.
Non-Personal Information
We may also collect non-personal information automatically when you interact with our website:
- Usage Data: Pages visited, time spent on the website, and other analytical data.
- Device Information: IP address, browser type, and operating system.
How We Use Your Information
We use your information for the following purposes:
- Providing Services: To perform the auto repair services you request.
- Communication: To contact you regarding appointments, service reminders, and promotional offers.
- Improvement: To enhance our services and website based on your feedback and usage data.
- Compliance: To comply with legal obligations and protect our rights and interests.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who assist us in providing our services, such as payment processors and marketing agencies.
- Legal Requirements: Authorities if required by law or to protect our legal rights.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
Your Choices
You have the following rights regarding your personal information:
- Access and Correction: You can request access to or correction of your personal information.
- Opt-Out: You can opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails.
- Deletion: You can request the deletion of your personal information, subject to certain legal and contractual restrictions.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be posted on our website, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
West AutoTech
Address:- 13 Sel Peacock Drive, Henderson, Auckland
Email:- info@westautotech.co.nz
Phone Number:- 09 838 1985
By using our services, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy ensures that West AutoTech remains transparent and accountable in its handling of personal information, reflecting its commitment to customer privacy and trust.